You should spend about 20 minutes on this task.
The table below shows how patients evaluated different services at three health centres.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Write at least 150 words
The table illustrates patient assessments of services at three medical centres: Longston, Peveril, and Marchbank, with scores ranging from 1 (very poor) to 10 (excellent). Overall, Peveril Centre achieves the highest ratings across most categories, while Longston Centre generally receives the lowest scores, indicating a substantial need for enhancement.
Peveril Centre has the top overall average rating of 8.3, particularly excelling in appointment scheduling (9.1) and addressing concerns (9.6). Conversely, Longston Centre has the lowest overall average of 5.8, with poor ratings in appointment scheduling (5.2) and response to concerns (4.3), underscoring significant deficiencies.
Marchbank Centre, with an overall average of 7.2, performs satisfactorily in appointment scheduling (7.8) and doctors’ service (8.4), surpassing Longston but falling short of Peveril. Nonetheless, Marchbank’s rating for addressing concerns (6.5) shows potential for improvement, although it is still better than Longston’s.
In terms of childcare, Peveril again leads (7.5), followed by Marchbank (7.3) and Longston (6.3). In pharmacy services, Peveril ranks highest (6.3), with Marchbank (5.8) and Longston (5.1) lagging behind.
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